・顧客からの技術的問い合わせに対する一次対応。設計・開発・テストから量産まで、リモートまたはオンサイトで技術課題を診断・解決し、社内R&Dリソースを活用して課題解決サイクルを最短化
Act as the first responder for customer technical inquiries. Diagnose and resolve technical issues remotely or on-site throughout the customer's product lifecycle — from design and development to testing and mass production. Drive efficient internal R&D resource engagement to minimize issue resolution cycle time.

・当社のプロダクトポートフォリオ（4G/5G、GNSS、Wi-Fi/BLE、レーダー、アンテナ、電源モジュール等）の深い専門性を構築し、顧客のユースケースに合わせた最適なハードウェア・ソフトウェアソリューションの構築・提案、技術仕様書やリファレンスデザインの作成・提供
Develop deep expertise across the company's product portfolio (including 4G/5G cellular modules, GNSS, Wi-Fi/BLE, radar, antenna, power modules, etc.). Recommend and architect optimal hardware-software solutions tailored to customer use cases and requirements. Author and deliver technical solution documents, reference designs, application notes, and training materials.

・顧客の試作設計段階に深く関与し、回路図レビュー、PCBレイアウトガイダンス、アンテナマッチング、消費電力最適化、RFデバッグ等の技術支援を実施
Engage deeply during the customer's prototype design phase. Provide technical support including schematic review, PCB layout guidance, antenna matching advisory, power consumption optimization, and RF debugging — helping customers "get it right the first time" and shorten their time-to-market.

・製品利用時における顧客の課題や要件を収集・集約し、SDK、ドキュメント、ツール、リファレンスデザインの継続的改善（使いやすさの向上）を推進
Proactively collect and synthesize customer pain points and requirements when using our products. Drive continuous improvement of SDKs, documentation, tools, reference designs, and other deliverables — making them "easy to access, easy to learn, easy to use".

・コンポーネント選定、デザインイン、検証試験、量産、アフターサポートまで、顧客の製品ライフサイクル全体にわたりタイムリーで専門的な技術サポートを提供
Take ownership of the customer's product lifecycle end-to-end. From component selection and design-in, through testing and validation, to mass production deployment and post-sales maintenance — ensure customers receive timely, professional technical support at every stage.

・営業チームと連携した技術交流・提案プレゼンの実施、プロダクトマネージャーへの市場ニーズフィードバック、R&Dと連携したバグ修正や機能イテレーションの推進
Partner with the Sales team on customer technical exchanges and solution presentations. Collaborate with Product Managers to feed back market requirements and competitive intelligence. Work with R&D to drive bug fixes and feature iterations. Regularly document typical cases and contribute to the knowledge base.