QA Team Leader, Rakuten Rebates - EC Incubation Development Department (ECID)
- 採用企業名
- 楽天グループ株式会社
- 職種
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IT（PM・SE） - 品質保証・QA（IT)
- 雇用形態
- 無期雇用
- 勤務地
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東京都
- 仕事内容
-
...
■Department Overview
The EC Incubation Development Department is responsible for the development and operation of online systems supporting businesses such as Rakuma, Yoyakusuri, and Rebates. You will have the opportunity to be involved in some of Japan’s largest commerce services and further develop your skills in a global environment. For this position, we are specifically seeking a QA professional for “Rakuten Rebates” (https://www.rebates.jp/), a points-back service operated by the Rakuten Group.
■Position Details
Services provided by Rakuten Group’s Commerce & Marketing Company are used by millions of users and are experiencing rapid growth. At Rakuten Rebates, we are also focusing on both service growth and quality improvement. To further strengthen our quality assurance activities, we are seeking a highly skilled and passionate QA Team Leader who can lead the QA team for Rakuten Rebates.
- Formulate quality strategies, create test plans, and drive their execution for Rakuten Rebates
- Work closely with Product Managers, Project Managers, and Development Engineers
- Monitor and report on quality KPIs, analyze trends, and identify root causes
- Direct offshore QA members (approx. 5–7 people) in test case creation, progress management, and deliverable reviews
- Design and execute tests onsite as needed
- Form a team with one onsite QA member and fulfill the role of team leader
- Maintain high team performance and drive continuous process improvement through standardized QA processes
- Prepare daily and weekly reports and communicate results to stakeholders
＜Test Targets＞
- Web applications for PC and smartphones
- Android and iOS smartphone applications
- Browser extensions
- Backend batch processing and APIs used by web/smartphone applications
■Work Environment
The QA team consists of both onsite and offshore members, and works in a global environment where both English and Japanese are actively used, collaborating closely with engineers and other development members. Team members actively exchange ideas and work together on QA activities.■休日：完全週休二日制
- 求める経験
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...
■Required Qualifications
- 3+ years of experience in test design and execution for web or smartphone applications
- Knowledge equivalent to ISTQB Foundation Level
- Ability to read and communicate using Japanese specifications
- Experience as a team leader or in a similar role
- Experience collaborating with offshore teams or external vendors
- Strong communication skills to collaborate effectively with other development members (product managers, project managers, engineers, etc.)
■Preferred Qualifications
- Knowledge of the e-commerce domain
- Experience in API testing
- Knowledge and experience in test automation (e.g., Selenium, Cypress, Appium, etc.), including designing and operating test automation frameworks and executing tests in CI/CD environments
- Experience in performance and security testing
- Experience using task/document management tools such as JIRA and Confluence
■Soft Skills
- Proactive in solving problems and driving improvements, and able to involve others as needed
- Inquisitive and able to keep up with rapidly changing business strategies while continuously developing oneself
- Excellent communication skills and ability to collaborate with members from diverse backgrounds
- Willingness to take on new challenges and drive improvements without being satisfied with the status quo
- Strong teamwork orientation and ability to deliver results■職種未経験者：不可
- 想定年収
- 800万円 - 1200万円
- 語学力
-
英語力：中級以上TOEIC：800点以上- English: Business level
- Japanese: Business level (JLPT N3 or above, with smooth communication skills)
