技能/経験

■Requirements

Required Qualifications

・Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
・Experience as a Business Analyst, IT Business Partner, or in a similar role.
・Proven experience in gathering, analyzing, and documenting business requirements.
・Experience acting as a liaison between business stakeholders and IT teams.
・Experience supporting and coordinating projects in a cross-functional environment.
・Strong stakeholder management and relationship-building skills.
・Fluent verbal and written communication skills in both English and Japanese.
・Proven customer engagement and business partnering experience.
・Strong analytical, problem-solving, and critical-thinking skills.
・Self-motivated, proactive, and able to work independently.

・Good understanding of Marketing & Sales business processes and business needs.

■Technical Skills
・Knowledge and experience with CRM solutions such as Veeva CRM, Salesforce, or similar platforms.
・Experience in business process analysis, requirements definition, and user story creation.
・Experience supporting system testing and User Acceptance Testing (UAT).
・Experience with application support, incident management, and continuous improvement activities.
・Basic knowledge of data analysis and reporting.
・Understanding of system integration concepts and data flows.


■Preferred Qualifications
・Experience with Veeva CRM.
・Experience with Salesforce Platform.
・Experience working in Agile project environments.
・Experience with Demand Management and Portfolio Management processes.
・Experience in the pharmaceutical, healthcare, or life sciences industry.
・Knowledge of relational databases (RDBMS), such as Oracle or SQL Server.
・Knowledge of cloud platforms, preferably AWS.
・Experience working on global or regional projects.
・Understanding of Marketing & Sales systems and processes.

■Personal Attributes

・Strong ability to understand business needs and translate them into clear and actionable requirements.
・Strong communication and stakeholder management skills, with the ability to build trusted relationships across business and IT.
・Collaborative team player with a proactive and results-oriented mindset.
・Strong sense of ownership and accountability, with the ability to work independently and drive initiatives forward.
・Passion for innovation, continuous improvement, and delivering business value.
・Strong problem-solving skills and the ability to adapt in a dynamic, fast-changing environment.
・Eager to learn new technologies and continuously develop professional expertise.