Your Responsibilities:
• Be responsible for product quality related matters, escalate any local product quality related issue to the Head of Quality Japan, Regional Affiliate Quality Director and the Affiliate management, and collaborate in any local action to be taken as a result of that (i.e. recall, counterfeit etc.)
• Implement and monitor product quality systems and Product Quality Manual in the Marketing Affiliate.
• Assist affiliate management and Head of Quality Japan in assuring that all operations of the affiliate comply with the Affiliate Quality Manual and other applicable company quality standards, GQP and local regulations.
• Execute the assessment plan for GMP Service Providers
• Revise Quality agreement covering affiliate process for GMP service providers.
• Demonstrate continuous improvement and minimize risk by a routine self-assessment, corrective and preventative actions (CAPA), and use of a Quality Plan.
• Ensure an affiliate training program for employees with quality duties and responsibilities is in place.
• Be responsible for product complaints related matters. Investigate any product complaints, responses for the customer all distributed products.