Description:

We are seeking a highly organized, detail-oriented, and customer-focused Senior HR Operations Specialist to join our APAC HR Operation (MyHR) team. This role will be based in Japan and will report to the APAC MyHR Regional Manager. The position is responsible for delivering end-to-end HR operations services for Japan and Korea, with additional support across other APAC countries as needed.
This role plays a critical part in ensuring high-quality employee experience, strong compliance with local regulations, and efficient HR operations delivery across the full employee lifecycle. The position also leads complex benefits administration, and country-specific regulatory processes requiring strong local expertise.

RESPONSIBILITIES:

• Serve as the primary point of contact for employee HR inquiries primarily for Japan and Korea, ensuring timely and high-quality support through case management tools.
• Manage end-to-end employee lifecycle processes including onboarding, job changes, transfers, leave management, and offboarding.
• Coordinate and support monthly payroll activities, including data preparation, attendance and overtime checks, payroll submissions, and tax-related processes if needed.
• Administer compensation and benefits programs, including insurance enrollment, pension contributions, health checks, and statutory reporting.
• Ensure compliance with local labor laws and statutory requirements in Japan, including support for health & safety committees, labor agreements, and regulatory filings.
• Maintain accurate employee data in HR systems and ensure proper documentation and record retention.
• Support continuous improvement initiatives by identifying process gaps and driving operational efficiency enhancements.
• Collaborate closely with internal stakeholders, such as HRBP, Total Rewards, Payroll, TA teams to ensure seamless service delivery.