【About the job】
Our vision is to become the most trusted source of medical information to facilitate optimal health management.
Our mission is to empower our customers with easy access to high-quality medical information to support the informed and appropriate use of company products and to generate actionable insights that contribute to product strategies.
As Medical Information Specialist in Japan, you'll experienced in delivery of high-quality medical information services, driving digital innovation and serving as the subject matter expert across the business. Ready to get started?
Join the mission of a global biopharmaceutical company — where deep immunoscience meets bold, AI-powered research. In R&D, you’ll drive breakthroughs that could turn the impossible into possible for millions.

【Main responsibilities】
Experienced in medical information response delivery –deliver high-quality standard and customized responses for MI teams to use in addressing unsolicited requests from external customers, ensuring all content meets legal requirements, JPMA Codes of Practice, and company guidelines.
Drive digital transformation and innovation – actively participate in projects developing Medical Information services that provide customer responses through preferred channels while amplifying digitization and AI enablement.
Act as the Medical Information Subject Matter Expert – serve as the expert for MI services and industry best practice, reinforce the value of Medical Information through strategic business partnerships, and provide training to vendors and other stakeholders.
Active involvement in coaching colleagues on medical information best practices provide services to Japanese customers to reach their KPIS and specifically support them in achieving accreditation for independent working on medical information documents.
Develop therapeutic expertise – continuously build therapeutic area knowledge and cross-portfolio product expertise to enhance response quality and customer support.
Drive continuous improvement and customer insights – use advanced knowledge to propose improvement initiatives in Japan, Key Market and Global MI; assess customer needs through data analysis, monitor content usage and trends, and share insights with stakeholders.
Experienced as a project lead role for medical Information and manage the project to deliver outputs in timely manner as well as meet KPI
Ensure quality oversight and compliance – contribute to quality oversight of MI vendors, support audits, and external inspections, and maintain working knowledge of JPMA Codes of Practice.
Creation (including Searching the latest literature) and management of SRDs, medical information materials (Interview Form and KusurinoShiori), with high-quality and timely manner