Typical Accountabilities- Respond directly to complex or escalated medical information inquiries by leveraging advanced knowledge of assigned products, therapeutic areas, and company protocols.- Prepare and maintain comprehensive, up-to-date information packages, resource materials, and documentation for assigned products or therapeutic areas to ensure accurate information dissemination.- Serve as a subject matter expert in technical or therapeutic areas, actively monitor developments within specialty fields, and ensure continuous knowledge updates to address inquiries effectively.- Track, document, and analyse all medical information inquiries and responses systematically to meet internal company standards, comply with regulatory requirements, and provide actionable insights to stakeholders, including the Marketing team.- Ensure strict adherence to medical information protocols, corporate policies, and all relevant local and international regulations to maintain compliance and credibility.- Manage and deliver assigned projects within agreed timelines, prepare detailed reports, and present findings and actionable outcomes to relevant audiences or stakeholders.