■Job Summary:
Digital is our new energy. Syneos Health is seeking a hands-on digital technology leader who can provide technical AdTech support and design and build Agentic AI workflows for healthcare commercialization.

This role combines practical problem solving, solution architecture, and client delivery. The successful candidate will translate business needs into reliable, scalable, and compliant technology solutions that improve how teams plan, activate, measure, and optimize digital engagement.

The two most important measures of success in this role are:
1) the ability to diagnose and resolve AdTech implementation and operational issues, and
2) the ability to create production-ready Agentic AI workflows that orchestrate data, tools, models, and human review steps. Commercial and healthcare industry knowledge are valuable, but technical execution is the primary focus.

■Key Responsibilities:
The performance of this role will have the greatest impact in two areas:
1) strengthening Syneos Health's technical AdTech capability, and
2) developing reusable Agentic AI workflows for internal teams and clients.

Specific Responsibilities for this role include:
• Provide hands-on technical support for AdTech solutions, including campaign setup, tagging, tracking, data flows, audience activation, measurement, and troubleshooting across platforms and vendors.
• Diagnose integration and delivery issues involving DSPs, SSPs, ad servers, analytics tools, APIs, pixels, identity solutions, consent requirements, and data transfer processes.
• Define technical requirements and solution architecture for healthcare advertising and omnichannel use cases, with appropriate attention to privacy, security, and regulatory constraints.
• Design, build, test, and maintain Agentic AI workflows that connect large language models with enterprise data, APIs, business rules, and human approval steps.
• Create reusable agents and workflow components for tasks such as research, content operations, campaign operations, quality checks, reporting, and client service support.
• Establish evaluation, monitoring, guardrails, exception handling, and auditability for Agentic AI workflows so that outputs are reliable and fit for business use.
• Develop prototypes and production solutions using appropriate coding, orchestration, and low-code tools; document the design so that solutions can be supported and scaled.
• Work directly with clients, internal business teams, technology teams, and vendors to clarify requirements, explain trade-offs, and deliver working solutions.
• Lead technical workstreams, conduct solution reviews, and coach team members on AdTech implementation and Agentic AI workflow development.
• Contribute to proposals and solution demonstrations by clearly articulating the technical approach, expected business value, dependencies, and delivery plan.