A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

Manage a portfolio of SME (small/medium) client accounts, either with direct ownership or part of an Account Management Team overseeing a pool of clients, through all stages of the client journey from onboarding, engagement & utilisation, account extension and specifically focused on timely renewal execution as per the defined process

B. Key Responsibilities, Skills, Knowledge & Competencies (Critical responsibilities and skills of this position, listed in order of importance)
Consistently demonstrates an Intermediate level of the following competencies:
• Develop, manage, and progress a pipeline of renewal and extension opportunities to support successful timely closing and reporting.
• Value and Targeted relationship selling methodology
Adaptability, creativity, innovative and uses initiative to drive success measures.
• Strategic thinking and critical judgment.
• Customer orientation (internal and/or external customers).
• Technical knowledge of our services
• Commercial acumen, including the ability to negotiate successfully to protect profitability and increase gross profit
Consistently demonstrates an Intermediate level of the following competencies:
• Time management, responsiveness, and priority setting
• Verbal, presentational, and written communication skills
• Self-driven to continue to develop as an Account Management professional
Consistently demonstrates a Proficient level of the following competencies:
• Teamwork, alongside individual ownership, and action orientated mindset
• Deployed Microsoft Tools


（社風）
・当社は外資系企業ですが（ロンドンとシンガポールに本社）、日本オフィスでは、よく外資系企業にイメージされるような殺伐した雰囲気は一切なく、部門内／部門間でチームワークとコミュニケーションを重視し、お互いを尊重し合うアットホームな社風です。
・社内は日本国籍の社員が約9割。バイリンガルの社員が多いため、日本語と英語が飛び交います。なお社長は英語と日本語のネイティブで、日本人社員とは日本語で会話しています。
・毎月社内イベントがあり（現在はオンラインがほとんどですが）社内交流の場も多くあります。勤続年数は20年を超えるベテラン社員から、2－3年の中堅社員までがバランス良く在籍し、中途入社の方も溶け込みやすい雰囲気があります。