技能/経験

■MANDATORY JOB REQUIREMENTS:
(The requirements that an individual must absolutely possess to perform the essential functions of the job.)
・Minimum 5 years of experience in customer-facing roles and global trade operations
・Strong understanding of global trade regulations and import/export practices
・Communication skills in Japanese and English
・Strong time and project management skills and ability to multitask and effectively prioritize under time constraints
・Problem solving skills
・Strong customer focus and drive to achieve high levels of customer satisfaction
・Well-developed customer relationship management skills, including effective handling and resolution of ustomer complaints

■NON-MANDATORY JOB REQUIREMENTS:
(Not absolutely required, but will enhance the applicant’s/employee’s chances for success.)
1. Master’s degree in business related is preferable