【本ポジションについて】
The Senior Manager, eCommerce, HOKA UGG is responsible for the delivery of eCommerce revenue targets and establishing the .com experience as the pinnacle expression of the brand. This position will be accountable for the development and cross-functional alignment of the seasonal eCommerce Go-to-Market strategy for the 2 brands (in collaboration with brand marketing, planning, merchandising, acquisition, retention, user experience, and technology teams) while also leading a team through in-season execution to ensure success.
The Senior Manager, eCommerce, HOKA UGG will lead tech investment future planning including technology innovation to drive the world class consumer experiences, exploring the marketplace management to identify the opportunities outside of .com and identifying the opportunities to build the long-lasting relationship with our consumers partnering with the Sr. manager of Digital Technology, Manager of Consumer Engagement & Loyalty and Director of eCommerce to ensure the business is maximizing the investment.
The Senior Manager, eCommerce, HOKA UGG builds impactful business relationships using a global and inspiring approach and is sought out by business partners as a source of valued digital direction.

【業務内容】
30%Team Leadership:
•Lead a team of eCommerce managers and personalization
•Lead across the matrix through influence and partnership; instill and reinforce the highest standards for collaboration and teamwork within eCommerce and within cross-functional partners
•Stakeholder and key contributor to eCommerce Leadership team
•Foster and embed Deckers values and culture; model and build an inclusive workplace
•Champion best practices to improve diversity, inclusion and belonging at Deckers
•Develop, motivate, mentor and retain top talent, ensuring clear objectives, continuous feedback, and development plans
•Build the future-proof strategy by driving the innovation and empower the team to drive them.

30% eCommerce Management:
•Responsible for clear organizational focus on meeting and exceeding the expectations of the brands and DTC team while maintaining a consumer-first lens
•Set and share team KPI’s and hold teams accountable to achieving these goals throughout the year.
•Accountable for the development and successful execution of seasonal GTM plans
•Drive pre-season GTM meetings and planning milestones with all brand, eComm, and other stakeholders
•Create branded vision for digital business, shared amongst all stakeholders; This vision will guide the overall direction and scope of work completed by the Senior Manager, eCommerce, HOKA UGG’s team
•Incorporate brand-defined consumer targets into eCommerce business strategies and GTM planning
•Manages the development, documentation, and visual communication of consumer journey’s onsite; leverages these plans to drive GTM plans, personalization + segmentation strategies, and overall site optimization
•Owns and manages long-term strategy and projects for the site (including the definition of associated milestones and timelines)
•Leads cross-functional valuing meetings quarterly to align all stakeholders on establishing priority of site enhancements for upcoming quarters and seasons
•Propose site enhancements via business case submission to remain competitive in the marketplace and drive revenue; these business cases will be valued at quarterly valuing meetings

20% Go-To-Market (GTM) Development:
•Creates and presents seasonal GTM plans in collaboration with brand, eCommerce, and merchant partners
•Work with agile team to build GTM epics as needed, prioritizing tasks and milestone deliverables accordingly * Stay up to speed on Commerce Cloud platform capabilities pertaining to GTM to drive GTM performance
•Drive improvements to all KPI’s and enhanced customer journey via A/B testing on GTM related items, with the goal of improving ATV, UPT, and conversion rate
•Drive customer segmentation and personalization efforts pertaining to GTM execution
•Act as stakeholder on select site enhancement projects as subject expert matter where relevant
•User Acceptance Test (UAT) all GTM experiences/tasks completed by product team

20% REPORTING:
•Leads the weekly, monthly, and quarterly business reviews, calling out successes, learnings, actionable insights, risk and mitigation plans
•Leads creation of a seasonal go to market deck, shared among cross-functional teams and regions
•Provides post-mortem and retrospective reporting on all key GTM related experiences and site enhancement performances
•Communicates GTM changes and updates to stakeholders as needed
•Run lessons learned meetings breaking down the above with key stakeholders