＜POSITION SUMMARY＞
•Operation clerk to handle day-to-day ocean export and import shipments, communicating with customers, Japan and overseas sales and operations.

＜PRINCIPLE DUTIES, AND RESPONSIBILITIES＞
•Data entry on system to create B/L and billing invoices, and upload documents.
•Communication with carriers for space booking and arrival notification.
•Update shipment milestone to keep traceability.
•Communication with customers to gather documents and information to arrange shipments
and customs clearance. Track & trace and problem solving are also included occasionally.
•Communication with overseas branches for pre-alert, track & trace, billing, problem solving, etc.
•Follow standard operating procedures set up for general and for specific business.
•Keep timeliness and accuracy for daily operation.
•Assigned training to keep high performance.
•Pricing for rate inquiries, gathering rates from carriers and LSPs.
•Creating quotations on our system and templates.
•Other duties as assigned to the position.
•Report to Operation Lead and Operation Manager.