■Position Summary & Job Description
The jobholder is responsible for ensuring the smooth and compliant flow of goods (raw materials, components, WIP and finished goods) in and out of the Shimotsuma Plant. This includes coordinating with other departments, external partners, and customs authorities, and proactively addressing issues to ensure timely, accurate, and cost-effective import/export operations.

■Major Duties
•Manage inbound truck schedules and ensure daily prioritization of deliveries to maximize warehouse and production productivity; liaise with Planning to secure completion.
•Investigate and resolve booking-in queries from all departments; conduct root cause analysis and implement corrective actions, including staff training where necessary.
•Provide timely and accurate responses to Planning, in line with agreed service levels.
•Escalate issues affecting service to management and relevant department heads as appropriate.
•Arrange export of goods to global destinations, including transportation booking and preparation of all required documentation within agreed timelines.
•Monitor and update Key Performance Indicators (KPIs) and metrics to track performance.
•Oversee import activities, ensuring goods are received in a timely and cost-efficient manner; control and monitor customs entries and related documentation.
•Apply for necessary registrations and licenses for raw material importation to Japan, ensuring compliance with regulatory requirements.