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■Role summary
Join the Ansys Customer Excellence team to manage a talented team of application engineers, solve customers’ real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. In this role, you will manage a team of engineers delivering technical application engineering support and professional services, and will help translate customer requirements into exciting new product features. You will be working in a management capacity within multi-disciplinary teams to leverage your technical skills and advance your business impact.
■Key Duties and Responsibilities
・Manage a team of application engineers in one product area in executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations, evaluations, and deployments to drive software sales in new accounts and expand in existing accounts
・Conduct annual performance review for team members
・Engage with key customer stakeholders to establish the Ansys value proposition, understand their product design needs, develop and implement best simulation practices to improve customer productivity
・Partner with sales managers to review opportunities, forecast, build pipeline, prioritize engineering resources, develop ideas and support execution of new business growth initiatives
・Lead and participate in the development and mentoring of team members, including, but not limited to, providing the team with effective guidance to support key goals, recruiting top talent, establishing cross product / sub-region collaboration, and professional growth
・Contribute to continuous process improvement, suggest and/or lead process improvement initiatives, and lead the effective implementation of resulting changes within the team
・Create a collaborative and inclusive environment for the team to work with the Ansys product development teams to translate customer requirements into exciting new product features, test new releases of Ansys products on industrial problems and measure progress
・Manage team members to contribute to Ansys consulting services and field and digital marketing
・Practice and promote One Ansys culture
■休日:完全週休二日制, 年末年始