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■Role summary
Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.
■Key Duties and Responsibilities
・Lead in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, negotiate technical success criteria, product presentations, demonstrations and evaluations. Work independently within multi-disciplinary teams
・Interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform, articulate Ansys’ value proposition
・Assist in creating differentiating simulation solutions using the Ansys platform and products; deploy the solutions within customers’ design workflows
・Develop competence as a subject matter expert and industry expert
・Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of ・Ansys products on industrial problems, develop application best practices
・Support Ansys field and digital marketing, author conference presentations
・Contribute to consulting services, conduct introductory and/or intermediate training classes
・Apply advanced-level engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners
・Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction
■休日:完全週休二日制, 年末年始