■Context of the Role
The Director of Asia Commercial Learning is a pivotal role in shaping the commercial capabilities and performance culture across one of the fastest growing and most diverse regions. This position reports to the Senior Director of Commercial Learning and is part of the Asia Enabling Function Leadership Team with 5 direct reports and a total of 12 team members, as well as a dotted line responsibility of 5 team members at our JV China team.
■Primary Function of the Role
The Director of Asia Commercial Learning is responsible for leading the strategic vision, learning agendas and tactical execution of commercial training and development in the direct markets of Japan, Taiwan, South Korea, China, and India. This senior leadership role develops and delivers comprehensive learning programs to continuously support and elevate the Intuitive commercial team. The Director drives sales effectiveness, launch readiness, and skill-building through various learning initiatives. Responsible to hire, train and develop a team of managers and individual contributors.
■Strategy and Vision
・Define and execute the long-term commercial learning strategy for Asia-Pacific, in alignment with Intuitive's business goals and objectives. Strategic thought partner to GMs, commercial directors and HRBP to identify future capability needs and prioritize.
Develop and execute department-level comprehensive strategic and tactical 12-24 month training plans to support the short- and long-term objectives of the commercial organization.
Work closely with multiple internal key stakeholders inside and outside the Intuitive commercial organization to ensure strategic alignment and appropriate integration of tactics into all learning & development programs
■Program and content development
・Oversee the design, development, and delivery of a wide range of training content, programs and commercial training systems of our Intuitive portfolio of products.
・Close alignment and collaboration with leadership development programs.
・Plan and execute all training activities related to new product and procedure launches, ensuring the commercial team is fully prepared.
・Deliver commercial new hire learning & development/training programs and curriculum for field and other commercial roles.
・Collaborate closely with Business School team to deliver leadership development training programs and initiatives across the region, to scale pull through of training.
・Collaborate with Center of Excellence team to deliver training of our commercial technologies (CRM) and other customer facing systems to the commercial team.
・Ensure utilization of the most efficient or effective modalities of learning & development. Develop, measure, analyze, and report on the effectiveness of learning & development/training programs through ongoing feedback including surveys, stakeholder meetings, internal interviews, and field rides.
・Define and implement key performance indicators (KPIs) to measure the effectiveness and impact of training programs.
・Use data and metrics to refine and improve learning initiatives over time.
・Develop advanced learning & development/training programs that differentiates Intuitive, fosters a positive corporate culture, and contributes to the retention of high performing team members
■Functional Partnering
Demonstrated effective cross-functional collaboration Demonstrated experience contracting and using external partners and services
■Project Management
Demonstrated experience managing multiple projects, both large and small to evolve the strategic needs of the business. Ability to delegate across organization as needed and effectively manage change.
■Performance Management
Effectively implement performance management strategies, coaching leaders on performance improvement, and analyzing data to inform strategies for talent development and retention.
■Regulatory Compliance
Ensure all training materials, training records, etc meet regulatory and legal guidelines for each of the Asia markets
■休日：完全週休二日制, 土, 日, 祝日, GW, 年末年始
