The Sales Ops Analyst is responsible for S & D (Ship & Debit) daily operation, data validation, as well as enhancement and additional implementation. This position has direct contact with various stakeholders, both internal and external (Distribution partners, Pricing, Sales, etc.), and strong communication, and business acumen and analytical / system skills are required.
S&D implementation in Japan region (60%)
- Training and communication with distributors on implementation of Ship and Debit program in Japan region.
- Manage end to end activities of distributor onboarding and implementation of S&D for Japan distributors.
- Act as a liaison between Japanese-speaking clients and internal teams.
- Facilitate clear and effective communication to resolve queries and align expectations.
- Translate project-related documents, presentations, and communications from English to Japanese and vice versa.
- Provide real-time interpretation during meetings, calls, and workshops. Ensure accuracy and cultural appropriateness in all translations.
- Assist in planning, coordinating, and executing project activities according to timelines and quality standards.
- Collaborate with cross-functional teams to ensure project milestones are met.
- Prepare and maintain project documentation, reports, and status updates.
Maintain Daily Operation (20%)
- Monitor weekly claim process, perform claim review, manual override, and after posting reviews in ADR97 report, pool reservation, credit memo details etc.
- Manage S&D mailboxes to answer questions from distributors, help them submit and correct claims, coordinate in special approval and manual credit memo issuance, and prepare for weekly manual override etc.
- Timely adjustments to S&D Policy to ensure accuracy and up to date esp. when there are changes
- Provide regular training to key stakeholders to ensure awareness and understanding of program
Data Validation (20%)
- Data validation for agreement details between GPMS and Vistex
- Invoice Pool management, including pool adjustment, pool consumption validation
- Design dashboard or report to facilitate data validation cross systems. Ability to effectively troubleshoot data inaccuracies, identify root causes, and take corrective action.
- Prepare manual data loading files by using the data collected from multiple sources
■休日:完全週休二日制, 土, 日, 祝日, 夏季休暇, 年末年始