■Job Description:
•Lead the realization of Supplier Complaint Reduction Programs
•Develop Teach Suppliers to mature in quality with alignment of Henkel’s requirements, e.g. 8D report, FRPS, SQRM
•Lead discussion with suppliers on escalation cases which are supplier related, to issue closure
•Train and support supplier complaint coordinators in the use of the SCMS system and maintenance of SCMS usage
•Extract and analyze the suppliers’ complaints report, identifying the opportunities for improvement
•Support the Supplier Quality & Development Global Team to apply the global strategy and program in the region
•Support Product Development in the selection process of new suppliers and joint development programs (3PM Suppliers)
•Ensure 3PM suppliers have relevant quality certifications and support on customer required certificates by SQD auditor’s having the accredited qualification
•Support and in some cases facilitate Customer Audits of 3PM Suppliers
•Communicate Customer Requirements to Suppliers and ensure implementation
•Conduct Audit Plan in the region by audit activities and auditor’s tasks (as reports and DB update)
•Creation and revision of relevant quality documents in HIMDOC databases.
•Support the internal audit and external audit such as DQS and customer audits.
•Support MOC Process for Raw/Packaging/3PM projects as defined in the procedure
■休日:完全週休二日制, 土, 日, 祝日, GW, 夏季休暇, 年末年始