FUSO Customer Services Process & Methodsの求人情報なら転職エージェントJAC

求人情報

FUSO Customer Services Process & Methods

  • 週休二日制
  • 外資
求人番号

NJB1050844

[無料]転職サポートのお申し込み

会社名 社名非公開 <業種:機械・自動車 - 自動車/部品>
職種

営業-営業管理統括

営業-代理店営業

法務・知財-コンプライアンス

雇用形態 正社員(期間の定めなし)
勤務地 神奈川県
仕事内容

Customer Services

In our department, TA Customer Services, located at Mitsubishi Fuso Truck & Bus Corporation in Kawasaki, Japan we are responsible for after sales business in the Japanese market as well as international markets.

Your Roles and Tasks as Head of Customer Services Processes (Manager)

・Process

Implementation and optimization of process landscape, submission of improvements/ proposals to Senior Management

・Consulting of affected areas/departments/divisions about process and Governance changes and improvements

・Installation/set-up of a powerful and sustainably acting team for Governance and Processes within MFTBC CS

・Management Elements

Lead, motivate, and develop allocated employees (team of 5 people) by target agreement and performance evaluations on basis of mission statement and corporate & SSI business policy.

Ensure target-oriented internal communication and task related qualification. Ensure the achievement of the agreed targets by adequate control and support. Select new staffs and promote talents according to the agreed procedure. Ensure diversity and compliance in the company by fostering a corporate culture to Daimler corporate values.

1) Organizational Development & Process Optimization

2) HR Development and Issues including manpower development and training

3) Target Agreements and MBOs, Appraisals, etc.

4) Regular communications and presentations

・Ensure a sustainable environment of Compliance and Integrity in area of responsibility through:

- assessing and managing / mitigating risks

- ensuring successful implementation and maintenance of Compliance measures

- reward Compliance efforts and achievements and react adequately and consistently to Compliance failures


■休日:年末年始 夏季休暇 GW 完全週休二日制

求める経験、能力
年齢制限の理由

【求める要件】

・カスタマーサービス(アフターサービス)部門でのマネジメント経験

・ビジネスレベルの英語力

※応募には英文レジュメの提出が必要となります※


■職種未経験者:不可

年収 750万円 - 1100万円
語学力
英語力: 
中級
メールの読み書き、電話会議等で使用

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