Sr Customer Success Engnieer (FAE)の求人情報なら転職エージェントJAC

求人情報

Sr Customer Success Engnieer (FAE)

  • 転勤なし
  • 週休二日制
  • 外資
求人番号

NJB1033001

[無料]転職サポートのお申し込み

会社名 社名非公開 <業種:電気/電子/半導体 - 半導体>
職種

技術系-セールスエンジニア

雇用形態 正社員(期間の定めなし)
勤務地 東京都
仕事内容

Synopsys, Software Integrity Group is looking for Customer Success Engineers who can work directly with our clients to meet their software security, quality and compliance goals by unlocking the potential of the Software Integrity platform. This involves understanding our customer’s software development needs and technical environment in order to integrate our platform into their developer’s daily workflow. In addition, Customer Success Engineers consultant with clients to facilitate optimize processes that enable software signoff. Your passion and determination will drive success for both your customers as well as the Software Integrity Group.

As a Customer Success Engineer at Synopsys, you will be responsible for executing on the objectives and milestones of customer onboarding and enablement. You will coordinate with Customer Success Managers to set objectives and achieve milestones on the path to customer adoption as well as facilitate ongoing health checks.

・Documenting customer requirements and review use cases

・General onboarding of new accounts and successful technical implementation

・Constantly strategize, conceive and execute internal processes to improve the Customer Success organization and our service offerings

・Identify areas for improvement or enhancement in both the Software Integrity product line and the company functions as a whole

・Customer enablement ranging from formal training to constant efforts driving self-sufficiency within your assigned accounts

・Assist in the attainment of Synopsys’s renewals business


■休日:完全週休二日制

求める経験、能力
年齢制限の理由

・Proven ability to prioritize activities, set objectives and meet milestones

・Well organized. Able to deliver project milestones and deliver on-time

・Experience working with at least two programming languages namely C/C++, C# or Java

・Desired experience with security testing and network protocols

・Understanding of open-source software libraries such as glib, OpenSSL, Boost, etc. and their associated licensing

・Experience with project scoping, requirements gathering and software development lifecycles

・The ability to work with, connect to, and influence people

・Good analytical skills, conceptual ability and creativity

・Strong mentorship/training background

・Able and willing to travel up 50% as the job requires

・Minimum 3-year relevant experience in a technical customer facing role

【software】

Coverity

Klocwork

Grammatech

CodeSonar

Parasoft

SonarQube

FindBugs

FxCop

Veracode

Fortify

CAST

Semmle


■職種未経験者:不可

年収 800万円 - 1000万円
語学力
英語力: 
中級
英語 ビジネスレベル

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