Senior Specialist, Business Solution Implementation, Supply Chain & Information Servicesの求人情報なら転職エージェントJAC


Senior Specialist, Business Solution Implementation, Supply Chain & Information Services

  • 転勤なし
  • 週休二日制
  • 外資



会社名 外資大手総合化学メーカー <業種:化学 - 化学>


雇用形態 正社員(期間の定めなし)
勤務地 東京都

・ Coordinate local On-site activities in the site in support of SLAs, of internal teams and external providers, for daily infrastructure services, related to Workplace support, Network support and Server support. Is the Local contact for IS service providers.

・ Implement and operate all local specific solutions, services and specialties installed in the site. Includes:

- Prepare requests for local solutions

- Provide VIP support

- Perform administration tasks eg. Gatekeeper approval, raising purchase requisitions, website administration.

- Support the development, Initiate dissemination of IS-related information or knowledge eg. FAQs, local-friendly manuals, roadshows, etc to promote user computing productivity.

・ Coordinate and perform local resources to support local implementations (and rollouts) of change requests and projects in the site.

・ Organise and perform resolution for all service, incident and problem escalations arising in the site. Trigger appropriate actions, working closely with the respective teams to bring about timely communication, restoration and closure.

・ Perform data update and maintenance such that data pertaining to all locally installed IS *assets in the site is timely updated in global asset databases, and that usage statistics are accurately reported as required. (*refers to all hardware, software licenses, warranties, maintenance, service agreements, etc)

・ Perform role of a competent infrastructure service and solution content expert to provide support for the purpose of enhancing user support and for the designing of effective, fit-for-Asia Pacific-purpose IS infrastructure solutions and services.

・ Operate the following “IS Security on the ground” topics arising in the site:

- Administer Physical security access controls of local IS assets;

- Support Security alerts, Responses and Reporting;

- Support local security audits of IS standard services;

- Inform to IS Security team where there are demands for local specific security measures, solutions and services.

・ Support the implementaion of Business Continuity Plans of critical local IS Infrastructure components in the site.

・ Responsible for the annual Hardware Investment planning for existing hardware in the legal entities in in the site.



・Experience in global process and/or IS project with regional or global responsibility scope

・Experience in supply chain and/or IS management in chemicals industry

Technical Competencies

・In-depth SAP/ Business Processes knowledge

・Good communication and change management

・BASF project management know-how

・Fluent English, other languages as advantage

Within Project and Process Deployment:

・Business Solution Design

・Project management

・Business release management

・Change management, Training and Test management

Outside Project and Process Deployment


・Regional, sub- and local Supply Chain/ Information Service Operation

・Other competency centers e.g. GFT, GR, GT


年収 550万円 - 700万円